Stockmoor & Wilstock Timebank

Making time for each other

Privacy Policy


Stockmoor & Wilstock Timebank C.I.C. are committed to protecting and respecting your privacy.


This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By visiting our website (site) www.swtimebank.org, our Facebook ‘page’ Stockmoor & Wilstock Timebank, our Facebook ‘group’ @swtimebank or our Twitter page @sawtimebank you are accepting and consenting to the practices described in this policy.

For the purpose of the General Data Protection Regulation ((EU) 2016/679) (the Regulation), the data controller is Stockmoor & Wilstock Timebank C.I.C. of 58 Romney Road, Bridgwater, Somerset, TA6 6WQ.


Information we collect from you

We will collect and process the following data about you:

  • Information you give us. This is information about you that you give us by filling in forms on our website (site), social media pages at Facebook or Twitter and/or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register with us, subscribe to our service, participate in discussion boards and when you report a problem with our site or social media. The information you give us may include your name, address, e-mail address and phone number, personal description and photograph.
  • Information we collect about you. With regard to each of your visits to our website and social media pages we will automatically collect some or all of the following information:
  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
  • information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our advertised phone number.

Uses made of the information

We use information held about you in the following ways:

Information you give to us. We will use this information:

  • to provide you with information about the services we offer and any services that are similar to those that you have already enquired about;
  • to provide you, or permit selected third parties to provide you, with information about services we feel may interest you;
  • to notify you about changes to our service;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you. We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our site about services that may interest you or them.

Information we receive from other sources.

We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).


Disclosure of your information

You agree that we have the right to share your personal information with:

  • our nominated staff and volunteers
  • selected third parties including:
  • business partners, suppliers and sub-contractors for the performance of any services we provide for you. 
  • advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in TA6). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience;
  • analytics and search engine providers that assist us in the improvement and optimisation of our site;

We will disclose your personal information to third parties:

  • If Stockmoor & Wilstock Timebank C.I.C. are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation and other agreements; or to protect the rights, property, or safety of Stockmoor & Wilstock Timebank C.I.C., our members or others. 

Where we store your personal data

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at [email protected]

Our site and social media pages may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.


Access to information

The Regulation gives you the right to access information held about you. Your right of access can be exercised in accordance with the Regulation. 


Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected].